Our services were designed with the LGBTQ+ community in mind — not just adapted for it. We understand that comfort, trust, and respect matter as much as efficiency. From our intake questions to how we communicate and handle sensitive information, every part of our process is intentionally inclusive. You’re never treated as ‘just another client.’ You’re seen, respected, and supported by people who genuinely care about your experience and well-being.

Many of our team members proudly identify as part of the LGBTQ+ community, while all of our assistants receive inclusion and sensitivity training before supporting clients. We believe in representation and understanding — so whether your assistant is LGBTQ+ or an ally, you can count on working with someone who values diversity, respect, and authenticity.

Confidentiality is at the heart of everything we do. All assistants sign strict non-disclosure agreements (NDAs) and adhere to secure communication protocols. We never share your information, tasks, or identity details with anyone outside of your dedicated support team. You can trust that every interaction remains private, professional, and handled with care.

Most of our concierge and lifestyle services are virtual — allowing us to support clients anywhere in the U.S. However, certain tasks (like event coordination or local errands) can be arranged through our verified partners or trusted local concierges when available. Whether you need remote assistance or a hands-on helping hand, we’ll find the best solution to fit your needs.