Achieve Open Enrollment Success with Expert Support from Personal Assistant Star
Open enrollment season can be a stressful time for both HR teams and employees. The challenge of managing employee questions, explaining complex benefit options, and ensuring smooth communication can be overwhelming. At Personal Assistant Star, we specialize in providing comprehensive support that simplifies the entire open enrollment process. Our expert team is ready to help your company ensure every employee feels informed and confident about their benefits decisions.
Effective Communication Strategies for Open Enrollment
According to a study by the International Foundation of Employee Benefit Plans (IFEBP), 80% of organizations report that improving communication during open enrollment can increase employee understanding and participation. Personal Assistant Star’s communication strategies involve email, SMS, and mobile apps to ensure your employees are well-informed. Studies show that companies with consistent, multi-channel communication during open enrollment have 40% higher participation rates (Mercer).
Streamline Your Open Enrollment Process with Personal Assistant Star: Clear and concise communication is the backbone of a successful open enrollment, and we ensure your employees receive the information they need at the right time.
Personal Assistant Star Services for Open Enrollment Announcements
Personal Assistant Star helps you manage open enrollment announcements across various platforms, including email, SMS, and your company intranet. Research from Colonial Life shows that companies that send regular reminders during open enrollment increase employee engagement by 25%. Our services ensure that every employee is aware of deadlines, benefit changes, and important actions to take during the enrollment period.
Custom Communication Materials: We create tailored communication materials such as benefit guides and FAQs to make the process simpler for your employees. Providing clear, step-by-step instructions helps reduce confusion and ensures smooth enrollment.
Answering and Q&A Services
62% of employees are confused by their benefits, leading to costly mistakes during open enrollment.
Our answering services provide real-time support, allowing employees to ask questions via live chat, email, or phone. Companies that offer direct Q&A support during open enrollment see a 15% reduction in HR inquiries (Mercer).
Employee Q&A Sessions: We also host interactive Q&A sessions—virtual or in-person—where employees can ask benefit-related questions and receive expert, personalized guidance on selecting the right options. These sessions can be held during or after work hours to accommodate your employees’ schedules.
Email Marketing for Targeted Engagement
Personalized email marketing is key to maximizing open enrollment participation. According to Campaign Monitor, segmented email campaigns have a 14.31% higher open rate than non-targeted campaigns, and companies that use email as their primary communication method during open enrollment report a 37% higher participation rate (SHRM). Personal Assistant Star offers customized email campaigns to ensure that your employees receive timely, relevant information.
On-Demand Support: As an extension of your HR department, we provide ongoing, real-time support throughout the enrollment period. Employees can reach us via phone, email, or video to receive personalized assistance. This reduces HR workload and ensures employees feel confident in their decisions.
Social Media Announcements
Social media is a powerful tool for communicating with employees during open enrollment, especially for organizations with a remote or dispersed workforce. A study by HubSpot shows that social media posts increase enrollment awareness by 34%, especially among younger employees.
Personal Assistant Star can create engaging posts, infographics, and reminders across platforms like LinkedIn, Facebook, and internal company channels to keep your employees informed and engaged.
How it Works
Ready to Make This Open Enrollment Hassle-Free?
Contact us today to schedule a Free Consultation and see how we can support your company this enrollment season. Let us take care of the details so your employees can make informed decisions with ease.
